Customer Testimonials for Campers Inn RV

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CommentJust want to say thanks. My wife and I purchased a Rockwood Freedom 2280 last year from you folks. Recently we stayed at a campground that gave us the opportunity to use our water and electric hook ups for the first time. Alas, we couldn't get the water filter housing loose and our sink spigot had no pressure. We stopped by on our way home from our 4 day stay and Beth and your service folks took care of everything for us. They were courteous and went the extra mile to make sure we understood the nuances of our trailer (We LOVE our trailer). I've lost the name of the young man who helped us but I believe Beth will know who he was. Please extend our sincere thanks to both. Between our sales experience with Rick Gage and the service staff, we'll never shop anywhere else. Thank you again!

David
- Dave from Rockport, MA

I would like to thank Mr. Mike Bowman and your staff for the wonderful job they did in assisting us in our purchase of the camper we intend to use with our grandchildren. The courtesy and professionalism was above and beyond expectations. All items we pointed out that we felt needed attention were addressed and taken care of. We were completely amazed to see the attention that was taken to insure our issues were resolved. Mike Bowman was very instrumental in helping us with our selection. Even though we emphasized we were looking for something other than a class A or C vehicle at this time. Our intent is to use this with our grandchildren while we are in NY, and possible exploration of other areas. If we decide to upgrade in the future you can be assured we would come back to your facility and ask for Mike. Thank you again for your assistance and please let Mike Bowman know we think highly of him and would recommend your facility and him to our friends who may be in the market for an RV. Sincerely Allen & Dawn Mitts - Allen from Leesburg, FL

Hi Randy,

Kathy forwarded this to me so I could add a comment or two. She said I would be more detailed about our experience than she would have been.

One thing she will tell you is that I do NOT put up with bad Customer Service. I have no problems in telling salesmen, managers, district managers or a CEO is that the only thing they sell me, that I can not buy elsewhere is their Customer Service. I have done so a number of times.

Well you and your crew EXCEEDED all expectations.

Each person there was willing to take time to answer questions, explain everything in detail and in terms a novice could understand, every feature of the Motor Home as well as your great organization. We felt like a part of a caring family.

Jody was great in helping us find what works well for us, Billy did an outstanding walk-through(he obviously knows his RVs), Keith was extremely efficient with the paperwork and friendly, Cathy was very helpful with Kathy's (my wife's) health problem and you answered anything we needed.

I told my neighbor that we had just dealt with the most honest no B.S. company in Georgia.

Thank you for making our buying experience pleasurable.

Ken & Kathy
- Ken from Hull, GA

Happy Campers from Australia!
"G'day Gil,
Yes, we made it. there really is no place like home. We are expecting our toys (two Catalina travel trailers) in 4 weeks at the port of Brisbane. We are so excited!!! We are still planning on returning to the states late this year. If you make it down under be sure to give us a ring. We wish you and Campers Inn all the best!
Stacey and Jarrod"
- Stacey

We would like to thank the people at Campers Inn, Mocksville, NC for all their help in the lsst year. We ordered and purchased a new 2011 Mobile Suite fifth wheel, Paul McCullagh in sales was very helpful. He went through every step of ordering with us and the unit was delivered when promised and was exactly what we ordered. Also, Wendy, Ron Bradley and all the service staff have been great to work with on recalls and warranty work. They have extensive knowledge of RV's, their workmanship and they have always delivered when promised or before. This is a place that we would recommend for anyone's service work. Also, Ron in the parts and accessories is always very helpful annd knowledgable. Once again thank you Campers Inn , Mocksville for making our Fifth wheel purhase a pleasure and we definitley recommend Campers Inn, Mocksville for all of anyone's RV needs.
Sheila & Lawrence Hutchens
- Lwrence from Boonville, NC

Hey, Mike...We got a letter from you reminding us of your "Total Customer Satisfaction" philosophy, and we appreciate it very much!
With us in N.C., we can't just stop by to see you, but we want to extend our thanks again for working with us to purchase our Palamino Pony a couple of years ago.
We haven't been camping since October, but we look forward to going real soon with the break in the weather up here.
Good to know you are still there. Take care and keep on bringing smiles to folks as you make those sales!
David and Shelley Little
Cornelius, NC
- Shelley from Cornelius, NC

Greetings, Mike....Not sure if you will even remember us, but David and I purchased a 2008 Pony from you when we came down to visit my mother in Crescent City, and then we brought it back home to North Carolina to enjoy. We love our weekend getaways to the mountains and different area campgrounds.
Our son, Logan, and our dog, Bogey, get all excited when we start packing up for an adventure.
I will have to send pictures sometime from a future trip. We are so lazy when we go anywhere, I usually don't even take pictures. We just chill out and rest!
I will make sure your "signature smiley faces" are included somewhere in the pics.
Have a great day!!!

Shelley Little
Cornelius, NC
- Shelley from Cornelius, NC

Campers Inn of Byron GA,
I would like to take a moment to express our gratitude for the wonderful customer service you provided us. Many thanks to Larry for fabulous no pressure salesmanship. He made us comfortable from beginning to ending with our decision.
To Billy for coming in on his day off to ensure our unit would be ready, and providing a thorough informative walk thru and delivery.
And to Randy for going above and beyond to make sure everything came together and worked out for all.
Your atmosphere is wonderful your staff is fantastic. Keep up the good work.
Thank you,
Debbie and Jim Leighton
- Jim from Port Orange, FL

 

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