Customer Testimonials for Campers Inn RV
My husband (Donald Pate) and I purchased a camper from you and I just wanted to take a minute to tell you, we were very happy with the service and hospitality we received during our purchase. We also enjoyed the hot dogs, drinks and snacks while we shopped!
I would also like to put in a good work for Mr. Billy Bishop (shop manager), he was very friendly and helpful. We have owned many campers in the past and I must say that he was the best shop/service manager of all.
Thank you for making our camper shopping and purchase a very nice experience. - Patsy
Visited Location: MerrimackMerrimack
Overall Experience: Excellent
My husband and I would like to let all of you at Campers Inn RV know how pleased we were with your service! Everyone we met was so friendly! I knew when I walked up to the service desk and met Natasha in person, that this was going to be a good experience, and it was! We called/interviewed quite a number of RV places in New York, Pennsylvania and New Hampshire before making our decision to come to Campers Inn RV. Once we heard about Campers Inn and Ray, we knew this was where we would get the kind of expertise and service we needed to fix the truck camper we just bought. We were not disappointed. Natasha and Ray kept us informed every step of the way on the campers progress with emails and pictures and they answered all of our many questions.
We feel like our money was well spent as we can see what a wonderful job Ray did on our camper. He had the foresight to fix things that we hadn't even thought of! We will not hesitate to recommend Campers Inn RV and tell of the great service we received there. We are very excited as this spring we going to see the Grand Canyon! We will be gone for a month and very importantly, we now have peace of mind knowing that our camper is in tip top shape thanks to Ray.
We can't thank Ray, Natasha and everyone else at Campers Inn RV enough!
Your very happy customers:
Bob and Val Harris
Thank you very much! - Robert from Kingston, NY
Visited Location: Kings MountainVisited Location: Kings Mountain
Your Purchase: Excellent
Sales Process: Very Good
Overall Experience: Excellent
Comments: My wife and I are not first time RV buyers, we went to the Charlotte RV show looking for a specific travel trailer floorplan, weight range and price we were willing to pay. We talked to every dealer at the show and either couldn't find the floorplan we wanted or the wright was not in the range we wanted or the price was to high. We talked several minutes with a sales person at the Campers Inn display and they showed us the floorplan we were looking for in the weight we were looking for. We agreed on a very good price and was told by Jason from the Kings Mountain location that they had one of the units in production and could make a couple of changes that we wanted to the unit. Jason called us the first of the next week and apologized saying the unit was to far along for them to make the changes but he could place an custom order for one for us for the same price that we had agreed on ( which gave us the chance to pick the interior color scheme) which would come off line in 4 to 5 weeks. The unit came off line right on time, when we arrived Saturday morning we did a walk thru of the unit with a service tech making sure we knew how to operate everything. We were given a coupon for the parts department and some camping coupons, we took care of the financing while the service department set-up the hitch for my truck and the new camper. Everyone there treated us very nicely and made sure we were taken care of. I want to give a special thanks to Jason, Ed and Don who went above and beyond to make sure we were taken care of through the entire process and kept us up to date on the progress of out new travel trailer. Campers Inn has earned our future business . - John
Visited Location: MaconVisited Location: Macon
1. Your Purchase: Excellent
2. Sales Process: Excellent
3. Financing: Excellent
4. Insurance: Excellent
5. Accessories: Excellent
6. Overall Experience: Excellent
Comments: Campers Inn in Byron GA. We purchased a beautiful 2017 Sanibel. Our salesperson, Larry, was very polite, helpful and knowledgeable. We had left Camping World after a very bad experience, however, we are very grateful to Campers Inn for their understanding. I would Highly recommend this dealer. Also, the receptionist was very nice and helpful. Will definitely leave a followup after we have had our unit for 90 days to update you on any service issues, which I am sure there won't be any.
- Linda from Lizella, GA
The Entire Experience Was ExceptionalWe were at the Atlanta Camping and RV Show located at the Expo Center on Jonesboro Road looking at various camper dealerships on January 31, 2016. We had previously owned a large pop-up camper with a slide out and two travel trailers (one was very large) over the past several years. So, we are experienced campers and very familiar with camper dealerships.
We had the best buying experience ever with Campers Inn RV-Atlanta! Our sales person was the Sales Manager Gary Cochran. Mr. Cochran did not pressure us in any way and gave us outstanding customer service. We also had an excellent experience with the Finance Director Eric Stafford. Mr. Stafford assisted us with getting a loan with a great interest rate and terms.
We took possession of our new camper on February 11, 2016. Everyone at the camper dealership was polite and courteous. Mr. Cochran met us at the door and introduced us to John Briggs, who would be conducting our walk through and demonstration. Mr. Cochran also introduced us to Travis who would be preparing our camper for towing. We later met with the Finance Director again and Parts Manager Trye Rogers. The entire experience was exceptional.
We will gladly recommend Campers Inn RV to our friends and neighbors!
JD and Anita Cannon
Metro Atlanta, Georgia - JD
Keep Doing What You're Doing . . .Donna Mead is the best salesperson I have ever had when purchasing any of our RVs, and we have bought six over the past 11 years. There is no room on this sheet to list all of the positive things we could say in this letter. Her service to us has been 5 stars all the way. She has a personality and was accommodating to our every need. She had every little problem taken care of. We don’t ever want any other salesperson if we ever trade-in or buy another RV. We will always come to Campers Inn RV of Jacksonville first.
We are glad we took delivery of our trailer at Campers Inn RV of Jacksonville rather than the one in Leesburg which is only 10 miles from our home. Your facility is top-notch and has so many friendly people. We got to meet the owner and were very impressed. Loved the popcorn and hot dogs on Saturday. Everyone was super nice and helped in every department.
We also loved that you had a campground we could stay in. We stayed two nights and were able to get things fixed that we found were wrong. Again, Donna was available if I had a problem or question.
We also have to mention your service department. They were top-notch and very knowledgeable. I wish I could remember the names of the two guys that were available every time we had a problem and found something that needed fixing because they were great!
Keep doing what you’re doing, and if we are ever in the market again for another RV, we’ll be back to you first!
- J.O. and Fran Hurley
This email is intended for Ricky Chnyoweth. My wife and I recently bought a travel trailer from Camper's Inn and I wanted to pass along some accolades for Frenchy. Our initial communications were via phone and email. Frenchy was extremely helpful and very response, including taking some additional pictures upon our request. In person, when we first came to view the few we had selected, he was very friendly and knowledgeable. Our timing for trading in our C class RV was not ideal. It was literally the day before a week long camping trip down in the FL Keys. Picking up the trailer was a very smooth process. The tech that did our walk through was awesome as well (Rick I believe...?). The reason for my rave review for Frenchy came the day after when we were home and ready to head out. We literally had everything packed up (including the kids buckled in their car seats) and ready to hit the road , when I decided to do a quick check of the lights and only half of them worked. I checked the connection, the bulb, fuses, etc... and nothing. I called Frenchy hoping to get a technician to help troubleshoot but of course it was saturday and no one was onsite. He offered a number of suggestions to try but unfortunately no-go. Online I read that fuses and relays failing when trailering are common with our vehicle. After several trips to Auto Zone.... still nothing. Frenchy called me back a couple times after getting into contact with a tech on his day off and reaching out to a friend of his back in the Northeast offering other things to try. He really went out of his way to make sure we were able to make our trip. We probably talked half a dozen times that Saturday. I can't say enough how much this meant. After all of this it was actually the back of the plug on our tow vehicle popping out when the plug was inserted. the plug appeared to be all the way in and the plug cover even latched, but it wasn't fully engaged (I was ticked it was something this silly) but at least we found it after several hours. We road and had an absolutely wonderful trip and LOVE our new trailer. So much so, that we took it out again the next weekend and have a number of other trips already booked. We will definitely be back if we ever need to trade up and will send anyone we know who is in the market for one over to see Frenchy. I don't typically write testimonials so hopefully the fact that I did (and the length of it... :-) shows just how impressed we were with Frenchy and your team there at Camper's Inn. Thank you so much.
- Cory from Orlando, FL
My wife and I purchased a new 2013 Tiffin 36 LA on the 18th of October from your Macon dealership. We wanted to acknowledge the great way we were treated there. Larry, Keith, Billy and others gave us outstanding service. We wouldn't hesitate to recommend these guys to others. We look forward to using our motor home. - Michael from Wilmington, NC
Campers Inn Management Team,
I reached out to your parts department over this past weekend, Saturday Sept 28,2013. On Friday evening, another camper side swiped my MH and tore of my passenger side mirror.
I reached Jay at your parts department and he was absolutely wonderful. I was in panick mode, trying to figure out if I could get a replacement mirror to help me get home safely on Sunday.
He did some research for me, called me back multiple times and kept me posted on his progress. He was knowledgeable and very polite. A truely positive experience in working with him. You should be proud to have employees like Jay, as he made me feel like I was a regular customer of his and went out of his way to help me. Although we were unable to resolve my situation in this very short time frame, which was no fault of Jay's, he did help.
I am in the customer service buisness and having opportunities to talk with an individual who was as helpful as Jay, who went out of his way for a stranger, makes it all worthwhile.
I know I thanked Jay on our last call Saturday, but would you please thank him again, and you should say thanks to Jay for his commitment to his customers and the service he provides. Great job!!
Tiffin Allegro Bus Motorhome Owner - Matt from Killingworth, CT
We just wanted to commend you on running a fine organization. We've bought/owed our RV for a couple of years and have been very happy with it. We've used all 3 Camper Inn in New England and have had the same experiences. But more, when we've had issues (minor repairs, questions, support), the Service folks have been not merely competent but respectful of any concerns we might have and they genuinely wanted to help. The word "respect" goes such a long way in our opinion. We know nothing is perfect but we are impressed when a company stands behind there product(s).
Thanks again for being there.
Ron & Terry - Ron from Natick, MA